Frequently Asked Questions

What ingredients do you use in your perfumes?

We pride ourselves on using high-quality, ethically sourced ingredients. Our perfumes are crafted with a blend of natural floral extracts, essential oils, and safe, premium-grade aroma molecules to ensure a beautiful and long-lasting scent.

Are your products cruelty-free?

Yes, all Floral Sugandhi products are 100% cruelty-free. We do not test on animals, nor do we work with suppliers who do.

How long does the fragrance last?

Our perfumes are expertly formulated to be long-lasting. Typically, you can expect the fragrance to last for 6-8 hours, though this can vary based on skin type and environmental factors.

How should I store my perfume?

To preserve the integrity of your fragrance, we recommend storing your perfume in a cool, dark place away from direct sunlight and extreme temperature changes. A drawer or a closet is an ideal spot.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package on the carrier's website.

What is your return policy?

We offer a 30-day return policy for unused products in their original packaging. For more details or to initiate a return, please visit our Shipping & Returns page.

Do you ship internationally?

Currently, we only ship within [Your Country/Region]. We are working on expanding our shipping options to include international destinations in the near future. Stay tuned for updates!

I have a question that isn't listed here.

We're here to help! If you have any other questions, please don't hesitate to reach out to our customer service team through our contact form or by emailing us at support@floralsugandhi.com.